Our Services

Cloud based Solutions

Store your data in the cloud for easy access and support. No need to invest in the technician, hardware and software, we’ll maintain it for you.

Reports

Reports available with a click. Print, Save and or Email. Access them anytime.

Your data displayed correctly and professionally. No need to handle data multiple times, enter data in the field, and use it in multiple ways.

Signatures

Inspector signatures are stored in the software – no need to sign every report.

Capture customer signatures on-site for storage and printing on reports.

Work On and Offline

Efficiency is key. Codepal works both on and offline allowing you to perform daily tasks without internet connectivity. Locally stored data allows you to work offline where no internet connection is available. Sync with Wifi, network connection, or cell services.

Paperless

Perform, track, and manage inspections anywhere. Codepal grids and reports increase analytics of work performance. Codepal has many features to reduce your time in front of your computer! If you prefer to work on paper, we can do that too.

Support

You always get a live person to speak to if you call for support. The Codepal Team takes pride in their personal, responsive customer support.

Recent News

Safety Gear for inspection

Fire Inspections during and after a pandemic

Covid-19 has hit our customers in a variety of ways. Policies are changing, sometimes daily. Shut down orders have made inspecting difficult for some, impossible for others. Regardless, it’s safe to say, our inspection world has changed. Virtual Inspections The world of virtual meetings has opened up and invited everyone in. You may be experiencing

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Support and Help

Support and Help when you need it.

During these past few months, one thing we’ve noticed is flexibility is a necessity. Our number one goal has always been to provide the best support we can to our customers. Today we still stand behind that but realize we need to add some flexibility to our offering. We realize your hours may need to

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Problem solving

Accepting Online Applications into Codepal

Codepal has a web tool that allows your permit or inspection applications to be filled out and submitted. This allows your users to submit applications directly into your Codepal system. With new social distancing guidelines, this is a great way to eliminate face to face contact during application submissions. With or without a kiosk station,

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Codepal Appreciates Code Compliance Professionals

I wanted to express my personal appreciation as well as our corporate gratitude to all of those we serve in the prevention services. At this holiday time, I am always reminded of the true reason for Christmas which is to celebrate the birth of Jesus Christ. I believe that the Lord calls each one of

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Cloud Computing Image

Cloud Computing

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Taking Off – The basics of Cloud Computing What is the Cloud? The Cloud is a metaphor for the Internet. But, very specific use of the Internet. Cloud computing usually refers to meeting the computing needs of a business, organization, municipality, and governmental entities by way of Internet-based computing. Internet-based computing is composed of services

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Chief Fred Hotz

Gaining Compliance through Occupancy Use Permits.

On January 1, 2018, the Grand Island Fire Prevention office in Nebraska implemented their new process to issue Occupancy Use Permits with a fee range from $100-$300. I spoke with Fire Prevention Chief Fred Hotz about how the new policy was working for them and the response has been overwhelmingly good. Time for a change

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Permit Folder

Permitting doesn’t have to be troublesome

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Issuing permits can be time consuming. Not to mention keeping up on the inspections and follow-up of those permits. Code Enforcement officers tell us that before Codepal, they had to call the office when they noticed various permitting violations to see if permits were issued and tracking permit inspections was a nightmare. Now they are

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Training water rescue

Successful NC Catawba Flood Exercise hosted in Morganton, NC

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Our friends at Burke County Emergency Management recently hosted a successful flood rescue training exercise. Several states participated,along with teams from Canada, Chile, and Mexico. March 30 – April 3, 2019, the NC Catawba Flood Exercise was held at Western Piedmont Community College Emergency Services Training Center in Morganton, North Carolina. “There was no cost

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Man yelling in phone

5 Tips for Dealing with Difficult People

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Whether you are an inspector, code enforcement officer, permitting clerk or administrator, you’ve probably dealt with a difficult person in the workplace. A disgruntled co-worker. An angry community member. A building or business owner. These situations are difficult at best and dangerous at worse. Let’s discuss how to deal with difficult people. Listen and be

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TEAM

Building a Successful Team

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When Not Everyone Wants to Belong We have been serving the people who serve the public for fifteen years. Over this time, we have recognized that there are organizations who serve well and others who struggle providing the services offered. Many times, I am reminded of my childhood when I was taught to play nice

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It is time to move your pre-plan mobile

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We understand that moving your preplan to a digital platform can be daunting, and you may feel like the task is too large of an undertaking under your current budget constraints. Rest assured, we can make this task manageable and affordable. You do not need to rely on an outdated paper binder buried in the back

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Free Tool to Assist with Building Plans and Approvals

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Over the past several years more and more Jurisdictions accept building plans electronically. Makes perfect sense in the digital age, but not without challenges. This comes as good news for staff with access to and fluency in CAD software. But, not everyone that reviews plans is an engineer. We spoke to several of our customers

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Vacant property

Challenging Absentee Landlords

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When I speak with code enforcement professionals I often ask, “What is your single greatest challenge?”. One of the most common answers is Absentee Landlords. These passive property owners can wreak havoc in a number of ways. From repeat violations on the poorly maintained property, security of vacant property, to simply tracking these owners down.  Moreover,

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City of New London

Successfully streamlining business practices – One city’s story.

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New London Connecticut is a city, set in a beautiful coastal backdrop. They are steeped in history, dating back to 1646. And they are making big strides in their business practices. Felix Reyes, Director of Economic Development and Planning, was looking to streamline the citywide office business processes. He wanted to eliminate the archaic paper-based

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Old Binder with printed preplans

Delivering Preplans Quickly and Efficiently

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How are you delivering your preplans? Many fire departments are moving from those cumbersome binders to digital preplans and the advantages are huge. Access: Time is crucial in an emergency and every second matters. Binder preplans can leave responders a step behind in emergency situations and many times there’s only one set of plans. In

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Rescue Drone

Drone Use in Emergency Management Services

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Technology has come a long way in arming first responders with the tools to combat any situation. UAV’s (Unmanned Aerial Vehicle or better known as drones) are proof of that. With the ability to capture key footage (video or photo) easily without the use of more expensive equipment (i.e. helicopter and pilot) from any angle,

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Thought Bubble

Customer Centric Business and What it Means to Us.

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Customer-centric is a way of doing business that provides a positive customer experience before and after the sale. It is important for businesses to organize around providing complete solutions. Specifically, solutions to needs not just wants of our customers. With the intention of acting proactively, businesses create a win-win situation. Time to change focus In

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Inspector

Electronic Inspections: Paper vs Software

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4 benefits of digital inspections vs paper processes.

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nmsfm logo

New Mexico State Fire Marshal Success Story

The New Mexico State Fire Marshal’s office is building an accurate data record tracking database with historical value.

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Inspection of Plans

3 Reasons to Switch to Electronic Plan Review

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Changing from paper plan reviews to an online electronic process is a quickly growing area of interest in the industries we serve. Emerging technologies have made this easier and more efficient. With the advances in technology providing large screen monitors, graphic design programs and the internet, we no longer need to rely on rolls of

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Programming Code

Codepal Toolkit Tech Corner

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The future of Codepal Toolkit Hello! For those of you who don’t usually deal with the technical side of Codepal, I am Will, Sybatech’s Development Manager and lead developer of the Codepal applications. We have a lot of interesting news to share from the tech side. I am hoping that I can share that information

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Hello 2019

Good bye 2018

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As we begin to wrap up 2018 and begin a new year, we look back on our accomplishments. We’ve welcomed many new clients this year and served many of our existing clients in new and exciting ways. We continue to work on ways to communicate with our clients and our support is still unbeatable. If

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Pete Terenzi

Big tasks take bold leaders.

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Pete Terenzi, Old Saybrook Fire Marshal had a large task at hand and it was critical to have an accountability and tracking package to tackle the assignment.

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Homero

Taking it to the next level: re-evaluating our processes.

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The service from Codepal has been dependable and superb. It has made life easier for us. The Codepal staff makes themselves available to us. Homero Garza was appointed to the Hidalgo Fire Marshal position March 7, 2016 and re-appointed January 23, 2018 for another two-year term. Previously he worked for a local hospital as a

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Fire Prevention Staff

From paper nightmare to electronic efficiency

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Norman Loudermilk, the Assistant Fire Chief of Terre Haute Fire Department knew after search nine months for a fire inspection; things needed to change. Our entire operation was kept on paper, we had nine filing cabinets housing fire inspections based on the month they were completed. There was no backup, no data management and no

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Burke County Staff

Making the right decisions for your organization

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Michael Willis has been with the Burke County Fire Marshal and Emergency Management’s office (BCEM) for just over a year and is making positive changes.

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