Category Archives: Support

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Problem solving

Accepting Online Applications into Codepal


Codepal has a web tool that allows your permit or inspection applications to be filled out and submitted. This allows your users to submit applications directly into your Codepal system.

With new social distancing guidelines, this is a great way to eliminate face to face contact during application submissions.

With or without a kiosk station, provide great service to your customers while keeping safety guidelines in place.

Give us a call today to discuss this option for your agency.

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Cloud Computing Image

Cloud Computing

Category:Communications,Support,Trends Tags : 

Taking Off – The basics of Cloud Computing

What is the Cloud? The Cloud is a metaphor for the Internet. But, very specific use of the Internet. Cloud computing usually refers to meeting the computing needs of a business, organization, municipality, and governmental entities by way of Internet-based computing.

Internet-based computing is composed of services offered through the Internet. Services like servers, data storage, and applications (software). These services are delivered from the Internet to an organization’s Internet-connected devices.

Utilizing the benefits of the Cloud an I.T. department can remove the burden of equipment purchases, equipment maintenance, data storage, and application maintenance from their workload bypassing the things off to Cloud Computing providers.

A business’s workforce could be completely mobile, relying on the Cloud to provide the applications and their associated data through a simple Internet connection. In a future-thinking way, the meaning of all this to business and government is huge. Think about the IT overhead of a company being drastically reduced or eliminated or the savings we as taxpayers in the USA would realize if most of our Federal and State computing services and data services were Cloud-based.

In this series of articles, I plan to discuss several aspects of Cloud Computing in a succinct manner. I’ll try to keep what I say as understandable as possible with apologies to the non-techy readers who must put up with some unavoidable technical language.

At Codepal we take advantage of many of the services offered through the Cloud. Our Cloud vendor of choice is Microsoft’s Azure. In a future article, I’ll discuss Azure and how Codepal uses it to make your workload easier so you can provide more services and safety to the public.

At the bottom of each article, you will find active links to previous articles and inactive links to upcoming articles. You can use this area as a sort of index to articles about the Cloud.

Future articles will include: Azure Basics, How Codepal Uses the Cloud, Internet of Things, Software as a Service, Platform as a Service and many others – not quite in that order.

I hope this short article has whetted your appetite and you find yourself hungry for more information about the Cloud.

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Programming Code

Codepal Toolkit Tech Corner

Category:Support Tags : 

The future of Codepal Toolkit

Hello! For those of you who don’t usually deal with the technical side of Codepal, I am Will, Sybatech’s Development Manager and lead developer of the Codepal applications.

We have a lot of interesting news to share from the tech side. I am hoping that I can share that information with you through this blog. In this post, I would like to share with you the general picture of our current effort to re-write Codepal into the modern era.

Paul (report guru extraordinaire) and I are embarking on this odyssey to give our users the best experience possible using Codepal. We are designing multiple user interfaces for the different types of devices Codepal will be used on. Desktops will have an interface that is easier to navigate, easier to read, and most importantly, easier to get a complete picture of each user’s workload. We are working on a dashboard that will be customizable for each staff member so that they can get an overview of the day’s activity at a glance.

New Tablet Interface

The new tablet interface will allow inspectors and technicians to get through their days’ work faster and with more accuracy. Our goal is to incorporate a design like our current MyTasks form with access to maps and other features to maximize efficiency. The tablet interface will only be used to perform on-location work, responding to requests, and issuing permits. Removing the clutter of the administrative portions of Codepal.

Codepal on the web

We are also going to be working on a Codepal web presence. We are planning on two separate parts for our web presence: 1) An interface to allow our clients to perform the same tasks as our tablet interface but connected directly to the database and with the ability to further customize the display, and 2) A client portal for requesting Activities and Permitting, viewing past Activities, and other features to be determined. As we usually do when designing improvements to Codepal, we are listening to the needs of our current and potential clients to inform our design process. I’ll give more detail as we find it.

The future of Codepal is exciting. We are opening ourselves up to try new ways of doing things, new ways of looking at your work and how we can make it easier for you. As always, our main goal is help save lives. We are finding new and exciting ways to help you make that happen. I hope you will join us on this adventure!

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