Category Archives: Communications

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Support and Help

Support and Help when you need it.


During these past few months, one thing we’ve noticed is flexibility is a necessity. Our number one goal has always been to provide the best support we can to our customers. Today we still stand behind that but realize we need to add some flexibility to our offering. We realize your hours may need to be flexible under the current pandemic and you may need to get a quick answer during off-hours.

To help with this, we have updated our website to include a support and help section. We’ve included a FAQ section and options to get the help you need when you need it.

We are always looking for ways to provide better service to our customers. If you have a suggestion, please let us know.

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Cloud Computing Image

Cloud Computing

Category:Communications,Support,Trends Tags : 

Taking Off – The basics of Cloud Computing

What is the Cloud? The Cloud is a metaphor for the Internet. But, very specific use of the Internet. Cloud computing usually refers to meeting the computing needs of a business, organization, municipality, and governmental entities by way of Internet-based computing.

Internet-based computing is composed of services offered through the Internet. Services like servers, data storage, and applications (software). These services are delivered from the Internet to an organization’s Internet-connected devices.

Utilizing the benefits of the Cloud an I.T. department can remove the burden of equipment purchases, equipment maintenance, data storage, and application maintenance from their workload bypassing the things off to Cloud Computing providers.

A business’s workforce could be completely mobile, relying on the Cloud to provide the applications and their associated data through a simple Internet connection. In a future-thinking way, the meaning of all this to business and government is huge. Think about the IT overhead of a company being drastically reduced or eliminated or the savings we as taxpayers in the USA would realize if most of our Federal and State computing services and data services were Cloud-based.

In this series of articles, I plan to discuss several aspects of Cloud Computing in a succinct manner. I’ll try to keep what I say as understandable as possible with apologies to the non-techy readers who must put up with some unavoidable technical language.

At Codepal we take advantage of many of the services offered through the Cloud. Our Cloud vendor of choice is Microsoft’s Azure. In a future article, I’ll discuss Azure and how Codepal uses it to make your workload easier so you can provide more services and safety to the public.

At the bottom of each article, you will find active links to previous articles and inactive links to upcoming articles. You can use this area as a sort of index to articles about the Cloud.

Future articles will include: Azure Basics, How Codepal Uses the Cloud, Internet of Things, Software as a Service, Platform as a Service and many others – not quite in that order.

I hope this short article has whetted your appetite and you find yourself hungry for more information about the Cloud.

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Permit Folder

Permitting doesn’t have to be troublesome

Category:Communications Tags : 

Issuing permits can be time consuming. Not to mention keeping up on the inspections and follow-up of those permits. Code Enforcement officers tell us that before Codepal, they had to call the office when they noticed various permitting violations to see if permits were issued and tracking permit inspections was a nightmare. Now they are able to quickly determine if a stop is necessary and schedule their inspections with ease. Codepal allows a complete history tracking of a property, with quick scheduling features.

Food Truck Permitting

Food trucks are making their way to fairs, markets, and outside events, firework stands have taken over empty lots and burn permits are being requested daily.

Building and Fire are inundated with these types of temporary permit applications and inspections every summer. How do you prepare for the added workload? Were you receiving bad press over last-minute firework permit delays?

The Food Truck industry has boomed in recent years and expects to generate $2.7 billion in revenue this year alone. Spurred by low startup costs and consumer demand Food Trucks are here to stay. But keeping these trucks safe is a huge challenge for city officials and the Codepal staff has been listening.

Links to interesting food truck articles:

Firework Permitting

In addition to commercial Fireworks displays a growing number of states are relaxing regulation of personal fireworks. Iowa is the most recent state to allow Fireworks creating a lot of work for fire prevention professionals and city officials. Permits and inspections need to be done where the fireworks are stored, sold and used to ensure everyone’s safety!

Links to interesting fireworks articles:

Burn Permitting

Not every citizen understands or follows local burn laws. On top of permits and inspections, many AHJs must conduct, city officials must be on the lookout for unauthorized and illegal burning as well.

Links to interesting articles:

Let us Help!

  • ISSUE: Quickly issue permits from your desk or on site.
  • TRACK: Easily track all permits
  • INSPECT: Schedule and inspect from the field
  • COMPLAINT MANAGEMENT: Follow up on safety complaints with ease